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Inicio  /  Blog  /  Most workers believe AI will affect their jobs. They disagree on how.

Most workers believe AI will affect their jobs. They disagree on how.

The Impact of Artificial Intelligence in the Workplace according to ADP Research Institute

Over the past year, advanced artificial intelligence has burst into society and the workplace, generating diverse opinions about its future impact. According to research by the ADP Research Institute, workers' opinions are deeply divided: while some see AI as an opportunity, others fear for the security of their jobs.

What does the data say?

The study surveyed nearly 35,000 private sector workers in 18 countries, revealing that most believe AI will affect their jobs in the coming years. However, there is a notable divide on whether this technology will help them or replace some of their roles.

Key survey results

  1. Overall impact: 85% of workers believe that AI will influence their jobs in the next two to three years.
  2. Regional opinions: Workers in Latin America are the most optimistic, believing that AI will help them, while in Asia Pacific and other regions opinion is more divided.
  3. Confidence and skills: Those who believe AI will help them tend to be more confident in their skills and ability to advance their careers.
  4. Remote work: Remote workers are more likely to think that AI will replace some of their current roles.
  5. Generational differences: Younger workers (18-24 years old) are the most aware of the impact of AI, but are divided on whether it will help or replace them.

Perception according to type of work

The use of AI varies depending on the nature of the job. Occupations that rely heavily on computer programming and writing are more likely to be affected by generative AI, while jobs that require critical and scientific thinking are less likely to be disrupted. This indicates that the technology will not affect all industries equally, and some may see more benefits or challenges than others.

Employer expectations

Employer adoption of AI has been increasing rapidly. Between September 2023 and February 2024, the percentage of U.S. companies using AI grew by 46%. Although this growth slowed slightly, it is expected to continue to increase. AI is being used primarily to perform tasks that were previously handled by humans, and a significant number of companies are also training their employees to use this technology.

Challenges and opportunities

The perception of AI is marked by a trade-off between its ability to increase productivity and the risk of replacing workers. Economists suggest that the impact of AI on employment will depend on whether the technology complements or replaces the tasks people perform. If AI increases productivity, employers will have incentives to hire more workers to increase their income. However, if AI automates tasks, each additional worker becomes less valuable, which could lead to a reduction in hiring.


Artificial intelligence is set to transform the world of work, but its exact impact remains uncertain. In the meantime, it is crucial that both workers and employers invest in ongoing training and skills development to adapt to technological changes and maximize the potential benefits of AI in the future. Adaptation and preparation will be key to capitalizing on the opportunities this emerging technology offers.

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